Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using the App, including:

• Images uploaded for text recognition or object detection
• Text inputs or corrections provided by the user
• Feedback or support requests

1.2 Automatically Collected Information

We may automatically collect limited technical information, such as:

• Device type and operating system
• App version
• Anonymous usage statistics from the app
• Error logs and performance data

We do not collect personally identifiable information unless explicitly required for a specific feature.

2. How We Use Your Information

We use the collected information to:

• Perform text recognition (OCR) and language analysis
• Extract words, sentences, and linguistic information
• Detect objects in images and translate labels
• Improve app functionality and performance
• Fix bugs and ensure system security

Images and texts are processed only to provide the requested functionality.

3. Image and Text Processing

• Uploaded images and extracted text are processed automatically.
• Images may be temporarily transmitted to secure servers or third-party AI services to perform analysis.
• We do not use your images or text for advertising or profiling.
• We do not sell user data.
• Where possible, data is processed transiently and not stored longer than necessary.

4. Third-Party Services

The App may use trusted third-party services to provide features such as:

• Optical Character Recognition (OCR)
• AI-based text and image analysis
• Translation services
• Cloud infrastructure and analytics

These services are used strictly for operational purposes and are subject to their own privacy and security obligations.

5. Data Storage and Retention

• We retain data only for as long as needed to fulfill the requested service.
• Temporary processing data may be deleted automatically after completion.
• You may request deletion of stored data where applicable.

6. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure transmission (encryption)
• Restricted access to systems
• Regular security monitoring

However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Object to certain processing activities
• Withdraw consent where applicable

To exercise your rights, contact us using the details below.

8. Children's Privacy

• The App is not intended for children under the age of 13.
• We do not knowingly collect personal data from children.

9. Changes to This Policy

• We may update this Privacy Policy from time to time.
• Changes will be effective when posted within the App or on our website.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Email: support@pikandi.net
Pikandi / Developer Names: Shiva Candi, Mehrdad Peykari